Delhi Metro has a fine record for cleanliness, unlike many other public conveniences. If you go to a metro station or onto a Delhi Metro train, you will find that the whole place is neat and clean. This is done through a strict system – the Delhi Metro bans any kind of consumption of food or liquids inside the entire complex, and even the restaurants it has do not extend inside the actual train area. And since there are any number of people who will not follow instructions, but want to do their own thing including dirtying up their surroundings, there is a need to ensure that people are fined if they do not follow these instructions (link to article):
NEW DELHI: Delhi Metro has fined at least 3,000 commuters for spitting, squatting and defacing its property inside the stations and has earned over Rs 6 lakh from penalties. “The rules to impose fines came into effect in November last year. Since then we have imposed fines on around 3,000 violators. The earning is over Rs 6,00,000,” a Delhi Metro official said on Wednesday.
The offences ranged from spitting and squatting to defacing Metro property. The penalty varied between Rs 150 and 500. While spitting and squatting at Metro stations invites a penalty of Rs 200, damaging property leads to a fine of Rs 500. Authorities said with a growing commuter base, the violations had increased forcing the authorities to bring in the rules. But now the number of violations has come down marginally.
This is something that most utilities will need to follow if they need to ensure that they are able to maintain a level of cleanliness.