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Supreme Court speaks for bank customers

India’s legal system can work very slowly, what with the massive backlog of cases that it has. Due to this backlog and the time it could take to get a case heard, people resort to their own form of...

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Court forces ICICI Bank to pay penalty for harassement

ICICI Bank is the largest private banks in India, and caters to a large number of people in terms of banking accounts, loans, etc. However, there have been many cases in the past where the bank has...

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Delays in getting marksheet leads to compensation

In an order than held that an educational institution, if it provides education or holds examinations, provides a service that is covered under the Consumer Protection Act, the Lucknow Consumer...

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Making municipal services pay for negligence

One of the biggest issues we face in our cities as to today is the problem with regard to our sorry state of municipal services. The level of services varies from city to city, but some of the biggest...

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Insurance firm forced to return amount plus charges for harassment

A lot of people consider Insurance companies a necessary evil. In these modern times, insurance for life, health, house, car, etc, is absolutely essential; at the same time, people have to fight...

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Airline told to refund fare for inconvenienced passengers

In this modern world, with large numbers of people traveling from place to place, the convenience of modern airline travel can help people make such travel with speed and convenience. However, what...

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DDA fined Rs. 50,000 for delay in giving possession of a flat

The Delhi Development Authority had developed a huge number of flats in the Indian capital, and settled large sections of the capital (as per its mandate). However, experiences of people vary in terms...

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SEBI told to work towards compensating fraud-hit investors

SEBI (the Securities and Exchange Board of India) has the mandate to protect investors, especially the retail and small investors who can get defrauded on various stock market deviancies, fraud, and...

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In order to ensure cleanliness and quality levels in Metro, many violators...

Delhi Metro has a fine record for cleanliness, unlike many other public conveniences. If you go to a metro station or onto a Delhi Metro train, you will find that the whole place is neat and clean....

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Consumer Forum orders State Bank of Indian to refund money

Banks are the custodians of money kept with them by the investing public, and given that it is a question of money, ensuring the safety of this money should be a very high concern for the bank....

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Delhi MCD fines construction sites for causing pollution

Over a period of time, the National Green Tribunal and other bodies are getting more sensitive towards pollution and how to stop it. Ideally, one really does not expect courts and tribunals to be in...

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Parsvnath Developers to pay penalty for late delivery

Around a decade ago, and lasting till the past couple of years, the housing sector in India was going great guns. Residential values were rising, and rising fast, people were rushing to buy flats and...

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Unitech ordered to pay compensation for non-delivery of flats

It seems like open season on the builders for their various deficiencies and problems that they have given to customers. There was a time when the relation between property companies and consumers was...

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Couple attacked by staff on train – penalty on attackers

Indian Railways is a part of the Union Government, and hence, by extension, when one is traveling on a train of the Railways, one is using Government property. As a result, people employed on the train...

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Doctors operate on wrong leg – procedures not followed

This is more in the nature of weird news rather than being news about a consumer being affected because of some misbehavior by a service provider. Imagine a patient coming to a hospital with a problem...

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